DrCare247 Telemedicine Solution Archives - DrCare247

4 Important Points to Consider While Choosing a Customized Telehealth Platform

Shafi — Fri, 02 Aug 2019 13:09:49 +0000

Today there are plenty of telemedicine portals that are available in the market with a marketing gimmick term called ‘customisable platform’. With most of such telemedicine providers, they are limited with cosmetic changes to their existing platform such as logo, color themes and images but selling the platform stating it is entirely customisable. The real fact is, most of these platforms are really not technically compatible to change the core functions or workflow to optimize to the needs of different practices.

On the other hand those who are capable of end-end customisation tend to be offering their services at higher costs. I realised the gap between reel and real solutions that these telemedicine providers widely speak about in their customisation or custom branding or white-label solutions. My findings will help practitioners to understand and approach the right telemedicine vendors.

Individual practitioner or a group, both put their effort in building their own identity investing time and money to build your practices recognisable. When planning to add telemedicine to your practice, below are a few basic checklist that you must have answers handy.

4 steps every providers must consider before choosing their telemedicine vendor

Though there are many other in-depth research points that are needed before picking the right vendor, the below steps are considered to be the major concern.

Define your telemedicine goals (Workflow, use cases and custom branding)
List out the vendors that your business can fit best
Schedule a demo and narrow down your search
Choose the best based on how deeply that your vendor can integrate your workflow/use cases and custom branding solutions to your practice, needless to mention the cost and turnaround time for the customization

While defining your telemedicine goals, the workflow, use cases and custom branding are top three concerns that comes to any providers mind because it is what that defines their practice and attracts patients. Moreover the efforts and money that are involved in building their own identity lies in it.

So, the telemedicine that you choose should comply and carry such value added features, services, workflows, use cases and custom branding that exists on your physical practice. As mentioned, most of your vendors will exit during your evaluation radar when you ask for these customizations.

However, DrCare247 specializes in providing customized telemedicine solution to its customer by taking a step beyond the regular process while understanding their requirements. Our sales and customer success team are dedicated and keen on gathering your practice’s identity, process, workflow and use cases. Further it is processed through the business analysis, design and finally through the engineering team.

This is because we are a company that have the Customer first approach. The core process is defined by the value that brings customer success as the top priority.

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How Does Telemedicine Work?

Shafi — Wed, 12 Feb 2020 13:01:05 +0000

This is the era of technology. Digital transformation is vital for any Industry. Telemedicine is one of the digital transformations of healthcare industry. Telemedicine allows patients to receive a remote diagnosis and treatment from trusted medical professionals. Through this service, which is guided by clinical practice guidelines, patients have a safe, cost-effective way to receive medical advice.

Telehealth solutions are at the reach of your hands. It works with any internet enabled device. It may be a PC, desktop, tablet or even your smart phone can help you connect with the provider of your choice without a need to leaving your home. You are no longer needed to worry or wait to get consulted for your everyday health concerns with low cost comparing the regular ER or urgent care visit.

Telemedicine visits can be helpful in many ways covering wide range of issues and conditions. Through this service, which is guided by strict compliances, clinical guidelines, patients have a safe, cost-effective way to receive medical advice. Patient can get treated using this service for minor acute conditions such as,

Allergies, Flu, pink eyes, rashes, UTI, poison ivy, etc.

And the chronic conditions such as,

Mental health issues, counselling, etc.

Board certified providers can diagnose and even can prescribe non-narcotic medication through the Telehealth platform online without seeing a patient in person, made possible by video and image-sharing capabilities during a web-based telemedicine interaction.

With the technology advancements, there are handful of modern healthcare groups are even moving forward using the Telehealth technology to do the post-operation follow up visits.

There are still more to it to list out the areas that Telehealth technology can work better. Get more information and insights from our experts through a free demo.

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Bringing Telemedicine to Rural Communities

Shafi — Fri, 11 Sep 2020 19:57:11 +0000

Delivering healthcare to rural communities has always been a priority among healthcare organizations. But after the COVID-19 pandemic hit, this was made a much bigger priority. There are some barriers to providing proper telehealth services to these communities, such as lack of patient interest and weak internet connections. The pandemic made telemedicine platform developers think at warp-speed to find solutions to address these barriers. Rural hospitals and clinics have also worked tirelessly over the past few months to offset the loss of in-person visits by prioritizing virtual visits. These strategies have proven successful.

Broadband Expansion

One key strategy that is absolutely crucial in caring for patients in rural communities is broadband expansion. In a recent survey of healthcare providers, FierceHealthcare found that many patients, especially seniors, simply do not have the resources required for telemedicine. “Two-thirds of clinicians (65%) report they have patients who can’t use virtual health as they have no computer or Internet.” Health systems are finding ways around this by prioritizing phone consultations and even providing wearable devices to patients. Many telemedicine platforms have generally required high-bandwidth in order to provide video and audio consultations. However, many platform software developers are changing the design of the platforms so they can function on much lower bandwidth. They are also making the platforms accessible on various platforms such as mobile and tablet, in addition to a computer.

Our platform, DrCare247, has made consultations possible with even with low bandwidth connections!

We also have the capability to customize the workflow on our platform to fit any client’s needs, whether it be a rural facility or a large hospital system.

Patient Education

Another key strategy that has helped in bringing more patients to use telemedicine is education. Educating patients about how a virtual visit can reduce exposure to COVID-19, can save costs for them, as well as prevent lost hours of work, is absolutely crucial to get patient buy-in for telemedicine. In rural communities especially, a COVID-19 outbreak could be devastating because of the potential lack of resources available to the population. This risk is mitigated immensely by providing easy access to virtual care. This not only makes sure the workflow for virtual visits is smooth but also drastically improves the patient experience.

As the pandemic marches on, virtual visits are here to stay now and very possibly into the far future. By investing in telemedicine, healthcare organizations can maintain a steady revenue stream by offsetting the decline in revenue that comes from reduced in-person visits. Rural communities need to be considered in the development process of telemedicine platforms. Now is the time for healthcare professionals to focus efforts on providing access to care to patients in these areas. We customize telehealth software platform for better patient care and remote diagnosis.

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